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At Shen LLC, we value your privacy and are committed to protecting your personal information. This policy outlines what information we collect, how we use it, and how we protect it.

Information We Collect

We collect information when you visit our website, create an account, place an order, or contact us. This information may include your name, address, email address, phone number, payment information, and other personal details.

How We Use Your Information

We use your information to process your orders, provide customer support, communicate with you about your account and our products, and improve our website and services. We may also use your information for marketing purposes, such as sending promotional emails and newsletters.

Information Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use encryption technology to secure sensitive data such as payment information, and restrict access to your information to authorized personnel only.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Your Rights

You have the right to access, correct, and delete your personal information at any time. You may also choose to opt-out of receiving marketing communications from us. To do so, please contact us at [email protected].

Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our privacy policy or the information we hold about you, please contact us at [email protected].